Shipping Policy
Shipping & Delivery Policy
We offer free UK mainland delivery on all orders unless otherwise stated.
For orders totaling between £0.00 and £19.99, a flat shipping rate of £3.60 GBP applies.
Free Standard Shipping (£20.00 and Above):
Orders totaling £20.00 or more qualify for free standard shipping.
Order processing
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Orders are typically processed within 1–3 working days
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Once your order has been confirmed, it is prepared for dispatch by our fulfilment partner
You will receive confirmation once your order has been dispatched.
Delivery timeframes
Estimated delivery times are shown on each product page.
In most cases:
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Standard furniture delivery: 5–10 working days
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Larger furniture items: may require additional handling time
Delivery times may vary depending on product size, destination and courier availability.
Delivery methods
Depending on the item ordered, delivery may be made via:
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Parcel courier
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Two-person furniture courier
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Pallet delivery for large or heavy items
The delivery method used will be appropriate to the size and weight of the item.
Delivery location
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Delivery is to UK mainland addresses
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Some remote areas may require additional time
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Currently we do not deliver outside the UK mainland unless agreed prior to purchase
Important delivery information
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Please ensure access is suitable for large furniture items
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Some deliveries are kerbside only
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Customers should inspect items upon arrival
If any damage is visible, please notify us within 48 hours with photographs so we can assist promptly.
If you have any questions about delivery prior to ordering, please contact our support team.
Contact Info